Business Development Manager

Fulfill company growth requirements and maintain effective direction within the sales department, manage, grow the company in sales, customer base, markets served, profits, process orders, quotations, answer/manage customer inquiries and complaints, serve as liaison between sales and other departments.

Intended Results / Goals:

Work to achieve maximum customer satisfaction, diversify customer base and increase sales and market share through product knowledge, processing customer inquiries, complaints and orders in a timely manner.  Maintain a strong relationship with key customers, vendors and other departments.  Keep the sales department continually tasked toward growth objectives and abreast of new methods for customer service and sales.

Primary Responsibilities:

• Develop a sales strategy to achieve organizational sales goals and revenues
• Set individual sales targets with sales team
• Delegate responsibility for customer accounts to sales personnel
• Co-ordinate sales action plans for individual salespeople
• Co-ordinate sales action plans for new customer pursuit by individual salespeople
• Oversee the activities and performance of the sales team
• Ensure sales team has the necessary resources to perform properly
• Monitor and report the achievement of sales objectives by the sales team
• Interact with other company functions to ensure achievement of sales objectives
• Evaluate performance of sales staff
• Provide feedback, support and coaching to the sales team
• Hire staff, plan and direct sales team training
• Assist with the development of sales presentations and proposals
• Co-ordinate and monitor online sales activity
• Investigate lost sales and customer accounts
• Track, collate and interpret sales figures
• Forecast annual, quarterly and monthly sales revenue
• Generate timely sales reports to the department and entire company
• Understand and manage pricing and outside competitive price factors
• Know open market prices for products sold
• Formulate sales policies and procedures
• Help with and/or prepare sales forecasts
• Propose inventory levels to support sales
• Conduct market research and competitor and customer analysis
• Analyze data to identify sales opportunities
• Contribute in development of promotional ideas and material
• Attend when asked by management trade meetings and industry conventions
• Cultivate effective business relationships with executive decision makers in key accounts

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Kristine O’Sullivan at kosullivan@cps4jobs.com.

JO:  125.23KO
#LI-KO1

Technical Qualifications:

• Someone who is a true "hunter" that has shown success in growing sales and is excited about being a "hands on manager"
• This person will essentially function as the key account builder / manager, while overseeing a team of inside sales / customer service.  The ownership is in the process of succession planning and this person will play a key part in that for them
• Business degree or related professional qualification
• Experience in all aspects of planning and implementing sales strategy
• Technical sales skills
• Proven experience in customer relationship management
• Knowledge and understanding of how markets and market segments function
• Experience in managing and directing a sales team
• Relevant product and industry knowledge or ability to assimilate quickly
• Experience with relevant software applications

Key Competencies for Sales Manager:

• Excellent written and verbal communication skills
• Organization and planning
• Problem analysis and problem-solving
• Information management
• Team-leadership

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Kristine O’Sullivan at kosullivan@cps4jobs.com.

JO:  125.23KO
#LI-KO1