CPS, Inc.
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Commercial Lines Account Manager
Posted: 06/12/2024
2024-06-12
2024-07-12
Industry: Employee Benefits & Retirement Services
Job Number: RC24.2.22.1
Remote: Remote
Experience:
Job Description
Position Overview:
We are seeking a dedicated and experienced Commercial Lines Account Manager to join our team. The successful candidate will be responsible for managing a portfolio of commercial insurance accounts, building strong relationships with clients, and ensuring their insurance needs are met effectively.
Responsibilities:
- Serve as the primary point of contact for assigned commercial insurance clients, providing exceptional customer service and building strong, long-lasting relationships.
- Analyze clients' insurance needs and recommend appropriate coverage solutions to meet their business requirements.
- Prepare and present insurance proposals, quotes, and renewals to clients, ensuring accuracy and compliance with company policies and procedures.
- Collaborate with insurance carriers to obtain quotes, negotiate terms, and secure coverage on behalf of clients.
- Process policy endorsements, certificates of insurance, and other policy-related documents accurately and in a timely manner.
- Review insurance policies and endorsements for accuracy and completeness, identifying any discrepancies or issues that require resolution.
- Assist clients with claims reporting and follow-up, serving as an advocate to ensure timely and fair resolution of claims.
- Stay informed about industry trends, market conditions, and changes in insurance regulations to provide clients with up-to-date advice and guidance.
- Collaborate with other members of the agency team, including producers, underwriters, and support staff, to deliver comprehensive insurance solutions and exceptional service to clients.
- Maintain accurate client records, documentation, and correspondence in agency management systems.
Qualifications:
- Bachelor's degree in Business Administration, Insurance, or related field preferred.
- Minimum of 2 years of experience in commercial lines insurance account management.
- Strong knowledge of commercial insurance products, coverages, and underwriting guidelines.
- Possess or working towards industry designations such as CISR, CIC, or CPCU preferred.
- Excellent interpersonal, communication, and negotiation skills.
- Detail-oriented with strong organizational and time management abilities.
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