Food and Beverage Lab Manager, Americas

Atlanta, GA

Posted: 05/09/2019 Industry: Laboratory - Food & Beverage Job Number: 206.19MR Pay Rate: 125,000

Food and Beverage Lab Manager, Americas

The role is for an experienced leader to manage a market-facing lab team.  The person will lead a team to deliver technical solutions and food and beverage prototypes when existing products in short term Technical Service Requests (TSR) that are customer-driven and generated by regional sales and marketing teams.  The r ole will be filled by an experienced food chemist, food or beverage engineer, with a degree in a closely related technical field.  The role will provide technical customer and applications R&D support for various customer driven projects and tasks including formulation support, customer complaint / product performance investigations, prototype development and demonstration samples, and technical training of the Sales and Technical Support Lab team.  The key requirement will be to provide support for Technical Service Lab requests.  The role will support customers and technical service managers in multiple regions and with multinational accounts.

Principal Accountabilities:

  • Manages and coordinates tasks of Lab team and allocates resources to short term projects
  • Works closely with innovation function and applications development group to translate needs if solution cannot be completed in their department
  • Drives for results to support technical support lab requests and deliver wins for the commercial group
  • High level of knowledge in area of hydrocolloids and food applications
  • Has a clear understanding of Customer Value Creation (CVC) principles and drives to understand VOC
  • Supports enterprise, growth partners, direct core accounts and distributor partners
  • Works closely with regional marketing to understand emerging trends
  • Understands competitive products and most likely alternatives by application area
  • Understands food systems beyond hydrocolloids such as proteins, starches, fats, thermal processing and shelf-life requirements
  • Working knowledge and experience in GMP and microbiology
  • Develops and applies knowledge used to implement and/or improve tools, techniques and work processes
  • Solves problems and issues requiring high level of technical knowledge and consideration of other disciplines
  • Proactively identifies problems and develops solutions
  • Serves on teams focused on highly complex or specialized projects
  • Influences others within the organization to reach agreement and adopt new practices and approaches
  • Provide training on company hydrocolloids to Sales and Technical Service teams
  • Works with others within a specified activity, project, business and/or technical area


  • To drive for results in a highly demanding, cross-functional matrix organization and to ensure that the position is seen as a key interface between the commercial team with both the technical service teams and the longer-term innovation teams
  • To demonstrate strong leadership and influential skills in mobilizing resources to deliver on agreed milestones and projects within the agreed upon timelines of the commercial team
  • To push for evaluating new innovative project ideas that are externally generated in a business environment still focused on short term delivery of results
  • To establish connectivity with both regional and global marketing groups and connect technical programs to established commercial value propositions
  • To hand off project to innovation group if it is outside the scope of a TSR and communicate the VOC (Voice of Customer) and functional requirements for the product

Decision Making Authority

  • Decides on technical feasibility of identified market needs or other opportunities brought forward balanced against the commercial opportunity presented
  • Suggests how and when a problem can be solved within the or requires a handoff to innovation team for long term project
  • Decides how to apply resources to most effectively meet milestones in the selected projects
  • Alerts senior management if projects are not on track or identifies disconnects and misalignments
  • Escalates issues to senior management if cannot reach agreement on priorities or actions with peers in Technical Sales, Marketing or Sales groups

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Rigas at

JO:  206.19MR


  • Advanced degree in Food Science or Dairy/Food Engineering
  • Minimum of 5-7 years of experience in product development and innovation
  • Previous experience supervising professionals
  • Able to contribute technically as well as manage others
  • Sound knowledge of hydrocolloid products, processes and applications
  • Proven business acumen and ability to transform commercial needs into technical programs and to drive those to execution
  • Good project leadership skills, particularly in outlining initial scoping stages of projects and completing proof of concept stage
  • Effectively work through others to accomplish key objectives and fulfill responsibilities, communicate ideas, instructions and information in a clear, understandable manner
  • Creative and innovative mind and can-do attitude
  • Strong interpersonal skills and written communication. Effective presentational skills
  • Ability to lead and work according to Huber principles and values

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Rigas at

JO:  206.19MR

Mary Rigas
Section Manager/ Sr. Technical Recruiter

I specialize in connecting talent within the Food and Beverage Industry and proud to be part of CPS, Inc., which is on Forbes Top 20 Recruiting Firms list for 2017.

Being a manager and senior recruiter in the Food & Beverage group, our specialties include product development, quality, nutrition, regulatory, sensory, flavor development and application from entry level to executive.

I am part of a team of seven which provides more positions for candidates to consider and more candidates for client companies to consider.  We pride ourselves in building long lasting relationships and assisting both candidates and client companies in achieving their goals.

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