Technical Service Specialist Emulsion Polymerization & Surfactants (Coatings)
Job Description
Base salary $130,000-$180,000
Role is remote with travel (50-75%)
Benefits include medical, dental, vision, life insurance, PTO, 401k match, wellness programs.
Join a global leader with a long-standing reputation for innovation and sustainability, offering strong career growth, excellent benefits, and a collaborative, people-focused culture. This is a high-visibility, customer-facing technical role where you’ll own projects, solve real-world formulation challenges, and work closely with R&D and commercial teams to drive impact across diverse industrial markets.
Duties & Responsibilities:
- Serve as the primary technical contact for customer R&D, production, and technical teams, providing hands-on support and resolving complex formulation and application challenges
- Lead and manage a pipeline of technical opportunities, driving customer projects from concept through implementation and commercialization
- Build and maintain strong technical relationships with customers through regular on-site engagement and proactive support
- Collaborate with internal R&D teams to identify gaps, modify existing products, and support new product development based on customer needs
- Partner with commercial and marketing teams to develop technical value propositions, application data, and tools that support business growth
- Create and deliver technical training, presentations, and sales enablement materials to support internal and external stakeholders
- Translate technical capabilities into clear business value, supporting adoption of products and solutions in the market
- Monitor industry trends, competitive activity, raw material changes, and regulatory developments to inform strategy and positioning
- Coordinate with cross-functional global and regional teams to deliver tailored solutions and ensure successful project execution
- Strengthen market presence by positioning solutions effectively within key industrial segments and application
Requirements:
- Bachelor’s degree in Chemistry, Chemical Engineering, or related scientific discipline (MS/PhD preferred)
- 8–10+ years of hands-on experience in formulation, application development, and technical service
- Strong background in emulsification, dispersing, defoaming, and rheology modification
- Experience working with surfactants, water-soluble polymers, chelates, and acid-based catalysts
- Industry experience across one or more of the following: emulsion polymer latex, aqueous coatings, pulp & paper, textile, water treatment, chemical processing, or related industrial markets
- Proven ability to troubleshoot and solve complex technical challenges across multiple applications
- Strong communication and interpersonal skills with a customer-focused mindset
- Commercial awareness with the ability to translate technical performance into customer value
- Ability and willingness to travel frequently (approximately 50–75%)
- Must be located within reasonable proximity to the East Coast or adjacent regions
**If you’d like to hear more about this opportunity and others we are currently working on, please contact Tory Mack at tmack@cps4jobs.com
JO: 50.26TM
#LI-TM1
Job Requirements
- Bachelor’s degree in Chemistry, Chemical Engineering, or related scientific discipline (MS/PhD preferred)
- 8–10+ years of hands-on experience in formulation, application development, and technical service
- Strong background in emulsification, dispersing, defoaming, and rheology modification
- Experience working with surfactants, water-soluble polymers, chelates, and acid-based catalysts
- Industry experience across one or more of the following: emulsion polymer latex, aqueous coatings, pulp & paper, textile, water treatment, chemical processing, or related industrial markets
- Proven ability to troubleshoot and solve complex technical challenges across multiple applications
- Strong communication and interpersonal skills with a customer-focused mindset
- Commercial awareness with the ability to translate technical performance into customer value
- Ability and willingness to travel frequently (approximately 50–75%)
- Must be located within reasonable proximity to the East Coast or adjacent regions
**If you’d like to hear more about this opportunity and others we are currently working on, please contact Tory Mack at tmack@cps4jobs.com
JO: 50.26TM
#LI-TM1
Meet Your Recruiter
Technical Recruiter
What I Do:
I am proud to be part of the CPS flagship division, Industrial Laboratory. Our company started in order to serve the industrial chemicals industry, one of the backbones of the U.S. economy, by bringing together talented technical specialists with the companies that need them. I recruit and place people in the following positions:
- Formulation/Product Development
- Organic and Polymer Synthesis
- Application Chemistry
- Technical Service
- Process Chemistry
- Analytical/Method Development
- Regulatory Compliance
- Quality Assurance/Quality Control
- Group Leader/R&D Manager
My Recruiting Philosophy:
When working with you as a candidate I have 3 goals:
Listen and ask questions to find out what the right opportunities look like for you
Connect you with active openings and interested companies based on your criteria
Educate you throughout the interview process to help you become a standout candidate for each individual opportunity
About Me:
I grew up in Southern Indiana and moved to the greater Chicago area 10 years ago. My education is in opera and music, so I enjoy anything and everything related to the arts! I love helping people through recruiting – I believe the right career move is one of the most important decisions a person can make and it is a privilege to be a part of that process.