Job Title: Personal Lines Account Manager

Location: Toms River, NJ

Job Description:

We are seeking a dedicated and experienced Personal Lines Account Manager to join our team. In this role, you will be responsible for managing a portfolio of personal insurance accounts, providing exceptional service to clients, and assisting with the growth and retention of our business. The ideal candidate will have a strong background in personal lines insurance, excellent communication skills, and a proactive approach to client relationship management.

Responsibilities:

• Serve as the primary point of contact for a designated portfolio of personal insurance clients.
• Review and analyze insurance policies to ensure adequate coverage and recommend appropriate adjustments as needed.
• Process policy endorsements, renewals, and cancellations accurately and in a timely manner.
• Assist clients with inquiries, claims, and billing issues, providing prompt and professional resolution.
• Develop and maintain strong relationships with clients, insurance carriers, and underwriters.
• Educate clients on insurance products, coverage options, and risk management strategies.
• Collaborate with insurance carriers to negotiate terms, pricing, and coverage for clients.
• Conduct annual policy reviews to assess coverage needs and identify opportunities for account growth.
• Stay informed about industry trends, regulations, and best practices to effectively advise clients.

Requirements:

• Proven experience as a Personal Lines Account Manager or similar role in the insurance industry.
• Strong knowledge of personal insurance products, coverage options, and underwriting processes.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Detail-oriented with a high level of accuracy in data entry and documentation.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and insurance management software.
• Property and Casualty

Benefits:

• Health, dental, and vision insurance plans.
• Retirement savings plan with employer matching.
• Paid time off and holidays.
• Professional development and training opportunities.
• Hybrid schedule 1-2 days in office

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