Quality Manager

Schaumburg, IL

Posted: 10/04/2023 Industry: Laboratory - Food & Beverage Job Number: 298.23MH Experience:

Job Description

Quality Manager

We are looking to add a seasoned Quality Manager for a global food company that’s focused on exotic tastes in several categories including protein, sauces and meal kits for retail and restaurants.  We need a strong leader of people to be responsible for leading the development, implementation, and enforcement of Quality Systems and Food Safety fundamentals. 

What can they do for you?  Offer longevity with a tenured team, and solid benefits and compensation range.

These position(s) (x2) are responsible for leading the development, implementation, and enforcement of Quality Systems and Food Safety fundamentals.  Oversee and enforce FDA and USDA Regulatory Requirements which includes HACCP/HARPC, GMP, and SSOPs.

Essential Responsibilities:

  • Responsible for over-seeing Quality Assurance programs & systems for all manufacturing areas which may include meat, bakery, sauce, hummus, and falafel
  • Leadership responsibilities
    • Responsible for staffing, training, and scheduling quality team
    • Provide oversight and direction to QA staff
    • Coach, mentor, develop, and evaluate staff. Foster a spirit of teamwork
  • Lead all activities for HACCP/Food Safety Team that develops, implements, and verifies HACCP/Food Safety plans that comply with all USDA/FSIS, FDA, & Customer Requirements
  • Manage and verify HACCP programs and all supporting pre-requisite programs such as GMPs, USDA-SSOPs, Allergen Control, Foreign Material, Receiving and Shipping Inspection, Food Safety and Quality Training, Sanitation etc. on a minimum annual basis or as necessary based equipment or process changes
  • Oversee, develop, and maintain environmental testing programs that comply with USDA/FSIS and Customer requirements and aggressively promote food safety
  • Communicate quality metrics and inspection results in the form of a KPI report to Corporate QA, plant management team, key personnel, contractors, customers, and other company leadership as required
  • Develop and maintain quality management SOPs policies, and in-process product quality evaluations and related systems (HACCP, SSOP, GMP, etc.) to assure product quality that meets customer expectations
  • Is responsible for expense management and control (Landlord), including labor, service, supplies to accurately display the “Cost of Quality” utilizing Continuous Improvement techniques
  • Provide plant leadership for all local, state, customer, third party, and federal audits and inspections, including the preparation and maintenance of SQF Quality and Food Safety programs
  • Conduct internal and external audits including vendors and storage facilities on a frequency necessary to maintain food safe conditions and product quality expectations
  • Investigate and address Customer complaints; develop action plans to mitigate future issues and track issues. Communicate findings to appropriate management, sales, and customer service associates to ensure timely customer feedback
  • Conduct root cause analyses and implement corrective actions on internal process failures and complaints utilizing KPI data and other effective investigation strategies. Ensure accurate documentation and report all food safety/quality issues
  • Lead/participate in projects or activities that modify or improve quality, food safety, efficiency, and regulatory compliance
  • Ensures that proper sanitation tests are performed; provides “troubleshooting” efforts in the event of sanitation system failure
  • Implement/Maintain Process Verification System to ensure optimum level of QA involvement in plant operations; Develop SOPs to assist Production with efficiencies and optimize processes
  • Maintain relationships with Customers, Sales Team, and customer service to adequately satisfy all inquiries within the realm of QA and Food Safety
  • Manage USDA Export process to compliance with all Customs and regulations
  • Develop and implement procedures to test raw materials, work in progress, and finished product
  • Collaborates cross-functionally with Sales, Purchasing, Customer Service, Operations and R&D Departments in the areas of quality program management, commissioning projects, inspection coordination and auditing / testing requirements
  • Works closely with Engineering, Maintenance Team and Plant Management to improve efficiencies and collaborates to identify, research, and resolve automation and equipment issues including sanitary design principles
  • Remains current on food safety requirements, consumer protection, public health regulations and industry best practices to ensure continued compliance
  • Perform other duties and tasks as assigned in QA & Sanitation Departments, act as back-up to QA Team leaders as needed; liaise with QA Director (position backup) on issues

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Harris-Rigas at maryr@cps4jobs.com.

JO:  298.23MH

Job Requirements

Technical Qualifications:

  • B.S. degree in Food Science, Microbiology/Biology, Chemistry, Public Health Studies or technical discipline
  • 5+ years related experience in a food manufacturing environment or equivalent combination of education and experience
  • 3+ years leadership experience
  • SQF Practitioner Certification preferred
  • Food safety, quality, and regulatory requirements including HACCP, GMP, SSOP, USDA, FDA and SQF
  • Problem solving: Identifies and resolves issues in a timely manner and gathers and analyzes information skillfully; makes recommendations and follows through to completion
  • Written and oral communication: Speaks clearly and persuasively in a positive or negative situation, demonstrates group presentation and meetings skills
  • Planning/organization: Prioritizes and plans work activities, uses time efficiently and develops realistic action plans; displays common sense
  • Adaptability: Adapts to changes in work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
  • Dependability: Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Safety and Security: Actively promotes and personally upholds safety, biosecurity, and facility security procedures, equipment, and materials properly
  • Confidentiality: Operates in a manner that keeps the sensitivity and confidentiality of information with which they come in contact

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Harris-Rigas at maryr@cps4jobs.com.

JO:  298.23MH

Meet Your Recruiter

Mary Harris
Section Manager/ Sr. Technical Recruiter

I specialize in connecting talent within the Food and Beverage Industry and proud to be part of CPS, Inc., which is on Forbes Top 20 Recruiting Firms list for 2017.

Being a manager and senior recruiter in the Food & Beverage group, our specialties include product development, quality, nutrition, regulatory, sensory, flavor development and application from entry level to executive.

I am part of a team of seven which provides more positions for candidates to consider and more candidates for client companies to consider.  We pride ourselves in building long lasting relationships and assisting both candidates and client companies in achieving their goals.

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