Technical Service Leader
Freeport, TX US
Job Description
Technical Service Leader
Global industry leader is seeking an experienced Technical Service Leader for their Texas site!
Our Epoxy business has an exciting and challenging opportunity for a Technical Service Manager in our R&D / Technical Service laboratory which is comprised of premier researchers, application developers and technical service experts located around the world. The Technical Service Manager is responsible for the growth of existing product sales; enabling new innovation sales via customer qualifications of new products; working with quality, manufacturing, and R&D teams in troubleshooting customer issues; and chartering new product development efforts with R&D in response to customer needs. The incumbent will be responsible for technical service in the coatings and civil engineering market segments.
We are a leading global supplier of epoxy components and formulated systems and are looking for continuous growth in the area of coating and civil engineering global markets. The Technical Service Manager, as part of the R&D and Technical Service & Development team, will be the technical interface between the Epoxy business and customers. The incumbent will work for product development through an understanding of the complex customer unmet needs, defining qualification criteria and continuously working with the marketing and commercial team for strategy and commercialization implementation.
Essential Job Functions:
- Interface directly with external customers and working as a team with Epoxy sales and marketing to understand application requirements necessary for success
- Translate customer needs into key structure / property and mechanism knowledge for improved material development
- Use developed understanding to help design new formulations for the coatings and civil engineering market
- Collaborate across functions / groups as needed to drive project success
- Internal and external communication of technologies and project results
- Secure intellectual property on key technologies and compositions
- Work externally to advance our Epoxy’s reputation as a leading science and technology company in the Epoxy coating and civil engineering industries
**If you’d like to hear more about this opportunity and others we are currently working on, please contact Tory Mack at tmack@cps4jobs.com.
JO: 229.24TM
#LI-TM1
Job Requirements
Qualifications:
- Bachelor’s degree in Chemistry, Chemical Engineering, Polymer Science / Engineering, Material Science, or related fields. Master’s Degree or PhD preferred
- Minimum of 5 years of related industrial work experience; experience in R&D, application development, product implementation and customer product testing preferred
- Ability to multitask and balance competing priorities
- Excellent interpersonal communication and collaboration skills
- Ability to travel 30% of the time. Must possess a valid US driver’s license
**If you’d like to hear more about this opportunity and others we are currently working on, please contact Tory Mack at tmack@cps4jobs.com.
JO: 229.24TM
#LI-TM1
Meet Your Recruiter
Tory Mack
Technical Recruiter
What I Do:
I am proud to be part of the CPS flagship division, Industrial Laboratory. Our company started in order to serve the industrial chemicals industry, one of the backbones of the U.S. economy, by bringing together talented technical specialists with the companies that need them. I recruit and place people in the following positions:
- Formulation/Product Development
- Organic and Polymer Synthesis
- Application Chemistry
- Technical Service
- Process Chemistry
- Analytical/Method Development
- Regulatory Compliance
- Quality Assurance/Quality Control
- Group Leader/R&D Manager
My Recruiting Philosophy:
When working with you as a candidate I have 3 goals:
Listen and ask questions to find out what the right opportunities look like for you
Connect you with active openings and interested companies based on your criteria
Educate you throughout the interview process to help you become a standout candidate for each individual opportunity
About Me:
I grew up in Southern Indiana and moved to the greater Chicago area 10 years ago. My education is in opera and music, so I enjoy anything and everything related to the arts! I love helping people through recruiting – I believe the right career move is one of the most important decisions a person can make and it is a privilege to be a part of that process.