Technical Service Manager - Medical, Composites, Graphics

Durham, NC 27722

Post Date: 04/02/2018 Job ID: 106.18LR Industry: Laboratory - Industrial Chemicals Pay Rate: 110,000-120,000

Technical Service Manager

The Technical Service Manager is responsible for technical service for customers in the medical, composites, and graphics markets.  Working closely with the Product Marketing Manager, the Tech Service Manager will ensure that the team has the right plans and skills to support sustainable growth in these market areas.  In addition, this manager will ensure that the team meets the highest levels of ethics, safety, as well as:

*Technical expertise.  Manage projects of significant size and complexity; handle multiple projects simultaneously

*Coach and lead team to improve their project management skills

*Network with global team to support exchange and mutual learning

*Travel as required (domestic and global) to meet with customers and suppliers and to company manufacturing facilities to supervise development trials

*Obtain process and application knowledge and apply that knowledge to design new and improved products

*Design experiments using DOE techniques.  Collect, analyze and interpret data on coating formulations on different substrates

*Prepare written and oral reports on lab work, pilot coater trials and production runs

*Present and issue reports to internal management and external customers with results, recommendations, project status and timelines to completion

*Assume a leadership role in the diagnosis and resolution of customer problems in both new and existing opportunities, selection of raw materials, establishing relationships with new vendors as well as improving partnerships with existing suppliers

*Provide assistance to all R&D members where required

*There is 20% travel to one of the plants and to customers

**If you'd like to hear more about this opportunity and others we are currently working on, please contact Larry Riederer at 815.756.1221 / [Click Here To Join].

JO:  106.18LR


*Bachelor's degree in Polymer Chemistry, Polymer Physics, Material Science, Paper Engineering or equivalent field required.  Advanced degrees preferred

*6-10 years of experience with a minimum of 4 years in high-speed coating of paper or filmic substrates or application of  hot melt pressure sensitive adhesives is also desirable.  Experience with silicone coatings strongly preferred

*At least 5 years of experience managing technical teams required.  Tech service experience strongly preferred

*Demonstrated technical and analytical skills

*Good communication skills, working knowledge of design of experiments, good mathematical and statistical skills, an advanced understanding of chemistry

*Proven record of working and leading in a diverse global environment

*Interpersonal skills to communicate effectively with their customers and suppliers

*Act as a coach, mentor, and instructor for less experienced technical staff members in areas of chemistry, problem solving, documentation and scale-up

*Must be highly organized and be a self-starter with very good time management skills

**If you'd like to hear more about this opportunity and others we are currently working on, please contact Larry Riederer at 815.756.1221 / [Click Here To Join].

JO:  106.18LR

Larry Riederer
Market Specialist

I have over 20 years of experience with Chemical Personnel Search (CPS) . All we do is recruit and place people in the chemical industry nationwide. CPS has been recruiting chemists, engineers, sales people and supply chain since 1973. I work with 40 other recruiters. 

I have a wide range of positions and levels.
The following are some of the areas: Polymers, Resins, Coatings, Adhesives, Inks, Composites, Plastics, Lubricants, Personal Care, Skin/Hair Care, Cleaners and Specialty Chemicals.

These can be: Organic/Polymer Synthesis, New Product Development, Analytical/Characterization, Quality Control, Process Development, Materials Science and others. These are from BS to Ph.D. and from Entry Level to Vice-President. 

Specialties: We specialize in placing Chemists, Scientists and Managers in the industrial chemical industry


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