Technical Service Scientist

Florence, KY

Posted: 12/14/2018 Industry: Laboratory - Food & Beverage Job Number: 545.18MR Pay Rate: 75,000 - 90,000

Technical Service Scientist

This is a role responsible for supporting company’s Nutrition customers (internal and external) in providing accurate technical documentation, co-packer information and technical support for the commercialization of their products.  This position with coordinate with the company Nutrition Beverage Product Development & Application (PD&A) teams.  The Technical Service Scientist role requires an ongoing understanding of beverage plant processes and will be responsible for obtaining co-packer information for various products and processes.  This role will also maintain the beverage co-packer database, provide list to customers on co-packers that can produce the products company Nutrition has developed.  The Technical Service Scientist will provide technical support for test runs and initial production runs as requested.  The position will work with customer’s co-packers to ensure quality products are produced to customer expectations.

Adaptability – Has the ability to adapt work methods in response to new information, changing conditions, or unexpected obstacles.  Approaches changes positively and adjust behaviors accordingly

Communication – Clearly conveys and receives information and ideas through verbal and written to internal and external customers.  Keeps all parties informed as appropriate

Conflict Management – Has the ability to sense frustration and is able to resolve tension and conflict between two or more parties

Cultural Competence – Respects and relates to a diverse culture and has the ability to understand these differences

Decision Making / Problem Solving – Makes sound, well-informed, and objective decisions after collecting appropriate information

Influence – The ability to use influencing skills to persuade parties into a genuine agreement

Stress Tolerance – Performs well under pressure and manages the stress of the job

Technical / Professional Knowledge and Skills – Possesses, acquires, and maintains a deep base of technical knowledge associated with beverage batching and manufacturing

Action Oriented – Maintains a high level of activity and productivity during long work hours

Building Trust – Interacts with internal and external customers to convey a confidence, trustworthiness and keeps all commitments and promises

Collaboration – Builds constructive working relationships with co-packers and customers and works to meet mutual goals and objectives

Planning and Organizing – Plans trips, sets priorities, and minimizes resource requirements to achieve goals

Quality Orientation – Monitors and checks products and work to meet quality standards, demonstrates a high level of care and thoroughness, checks work to ensure completeness and accuracy

Description of work performed:

  • Attend customers’ beverage test runs and plant startups to ensure that the products utilizing company Nutrition ingredients are batched according to directions stated on MI
  • At beverage test runs solve formulation problems (such as Brix, acid or missing specifications), processing problems, and make decisions regarding whether to proceed, if these issues can only be partially addressed
  • Assist Beverage Scientists and Beverage Q.C. in the resolving of customers’ production problems and/or formulation issues
  • Report in writing to customers and internally on the results of the test runs or startups
  • Review Manufacturing Instructions (MI) for accuracy on ingredient amounts and processes. Ensuring that the formulas is manufacturable and stable
  • Coordinates with Beverage Scientist and Technicians in sending control samples to co-packers for test runs and start-ups
  • Assist in writing beverage quality manuals as requested by key accounts. Keep manuals updated
  • Domestic travel up to 50%

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Rigas at

JO:  545.18MR




  • Bachelor’s degree or higher in Science or Food Science, supplemented with a minimum of 5-7 years relevant work experience in manufacturing and/or quality control with an in-depth knowledge of beverage processing. Equivalent combinations of education and experience will be considered
  • Proven ability to work effectively within a team-based work environment with superior verbal and written communication skills and the ability to communicate with all levels of the organization
  • Ability to develop and maintain effective working relationships with co-packers, customers and co-workers
  • Individual must be committed to corporate ethics policies & safety programs
  • Analytical and problem-solving skills
  • Willingness and ability to travel with little notice
  • Demonstrated capacity to excel within high risk, fast-paced work environment and results driven to provide support and achieve goals established by the division
  • Proven ability to assess business and financial risk and exercise sound judgment in making decisions

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Rigas at

JO:  545.18MR


Mary Rigas
Section Manager/ Sr. Technical Recruiter

I specialize in connecting talent within the Food and Beverage Industry and proud to be part of CPS, Inc., which is on Forbes Top 20 Recruiting Firms list for 2017.

Being a manager and senior recruiter in the Food & Beverage group, our specialties include product development, quality, nutrition, regulatory, sensory, flavor development and application from entry level to executive.

I am part of a team of seven which provides more positions for candidates to consider and more candidates for client companies to consider.  We pride ourselves in building long lasting relationships and assisting both candidates and client companies in achieving their goals.

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